When you purchase something from our store, as part of the buying and selling process, we collect the personal information
you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide
us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for
a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your
expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection,
use or disclosure of your information, at any time, by contacting us at (
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Our store is an online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through a secure server behind a firewall.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to
allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have
their own privacy policies in respect to the information we are required to provide to them for your purchase-related
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your
personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than
either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then
your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United
States, then your personal information used in completing that transaction may be subject to disclosure under United States
legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by
this Privacy Policy or our website’s Terms of Service.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices
of other sites and encourage you to read their privacy statements.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not
inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL)
and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100%
secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or
_session_id, unique token, sessional, allows our store to store information about your session.
Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of
By using this site, you represent that you are at least 21 years of age and you have given us your consent to allow any of your
minor dependents to use this site.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will
take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here
that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances,
if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we
may continue to sell products to you.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or
simply want more information contact our Privacy Compliance Officer at (


Refund Policy

Please email if there are any issues with the product you received and we are more than
happy to get them resolved.  Exchanges and education are ALWAYS available!!

If you are still wanting to return your unopened product and it is within 14 to 30 days of receiving it, please see our Return Process below.  Returns need to be mailed back to Mountain Pure LLC within 14 to 30 days of being received. The customer is responsible for return shipping costs.

**Please note that we are not able to accept return product that have been opened or used**


1. Email ASAP to alert us that you will be returning your UNOPENED product.

2. Within 14 to 30 days of receiving your product, ship the unopened product back to the return shipping address on your package – please also email the tracking number to

Ship product to:
 Mountain Pure LLC
 5749 Hidden Ridge Lane
 Baton Rouge, LA 70816 3. Once we receive your package back at our facility and can confirm it’s condition, we will then issue a refund for the unopened product and email you a confirmation. Refunds* will appear on your bank statement within 72 hours.
*Please note that your refund will be for the amount of the product – shipping fees are not refunded.  Your acceptance of the terms of purchase means you agree to and understand the refund policy. Age of Consent :  By using this site, you represent that you are at least the age of majority in your state or province of residence. Shipping Policy : Products will be shipped out within 36 hours of your order being placed. We aim for next day shipping whenever possible. Items will be sent using USPS priority shipping and should take 2 days, however, may in some cases take up to 3 or 4 days.  A tracking number will be provided.


Contact us with any questions!


Phone- 225-395-1724